Some people are confused by charges for diagnostic services for a vehicle repair, even though many other services in life include diagnostic fees – things like computer service and appliance repair.
Automotive diagnostics can cover quite a range. If you hear a noise in your brakes, a quick visual check is usually enough to know what needs to be done. If you’re having an intermittent problem with your engine, diagnosis may be much more involved.
Some think that when the check engine light comes on, the engine computer tells the technician exactly what the problem is. The reality is much different. The trouble code just tells the technician what engine parameter is out of range, not what’s causing it. We need to determine the underlying problem that’s causing the symptom.
As you can imagine, some automotive diagnoses are quick and easy. Others are more involved and difficult. Of course, we want to figure out what’s wrong with your vehicle and get you back on the road as quickly as possible. So the next time you see the “Check Engine” light, head to ExperTec Automotive.
Below are some of the many auto repair services that
ExperTec Automotive offers.
The Independent Service Center warrants the repairs and services performed to be free from defects in materials and workmanship for 36 months, or 36,000 miles of use, whichever comes first. Odometer reading and date of original repair will be used to determine eligibility. Independent Service Centers may stock different brands of merchandise by location. Each participating outlet has the right to replace a covered part with a like part of equal value. After 36 months or 36,000 miles, participating Service Centers will honor the manufacturer's written warranty on parts replacement (labor excluded) and the manufacturer's written policy will govern product replacement. The original invoice must be presented for the claim and must clearly bear the Protection Plus logo. You MUST keep a copy of the original receipt for the warranty to be valid.