At ExperTec Automotive we value what our customers are saying. We want every customer to leave happy and knowing they received the best automotive service, repair and/or maintenance available. Here is what just some of our loyal customers are saying.
Dee Dee B
Huntington Beach, CA
OUR EXPERIENCES THERE HAVE BEEN 100% POSITIVE.
(1) They outfitted us with tires ---- great price, great service.
(2) We bought a Volvo from Roy there. Worked for years, was a solid car for our teenager (replaced a Miata). He told us honestly what was good about it, and what was not
(3) Last year we had a BIG repair on our 1997 van there. It has never worked this well. It was hard to decide whether to move forward with a $2000 repair on a 1997 vehicle (especially since it was sounding so old). But that was 13 months ago & we are SOOOO GLAD we did it, because now we can drive the car to San Diego, we can haul cargo, and it sounds so much better.
We have been taking our cars there off & on for at least five years now. We know they have a shuttle service to take us back & forth. We also know (not because we asked, but because they TOLD US at bill pay time), that they offer a AAA discount.
Gary and Chris & Tessa --- I can wholeheartedly say that we recommend EXPERTEC AUTOMOTIVE to you and if someone has had a bad experience there, I bet they didn't go back to get it resolved.
We have ALWAYS been happy with them & I will continue to use them whenever I need an honest opinion & fast, reliable service.
Dee Dee @ Surf City
both car purchaser from them
and car maintenance customer too
Personally, I had a great experience at Expertec and now I bring all of our cars to this shop. They didn't try and "sell" me anything as most autoshops do, but called me after inspection and gave me my list of options. I was expecting them to recommend the most expensive services that were suggested by their competitors, but instead, they said it would not be necessary at this time.
Everything was done promptly and I'll definitely be bringing my other cars here!
I've been going here for like 2 years and all they have given me is great service. I'm a girl and a lot of places think they can trick them cuz they are stupid and charge them more and stuff so I always had to go with my husband to other places but this one never tried to rip me off even if I go alone. The reason I give them a 4 star is because they have a very serious issue with time management. They don't give appointments which is very bad cuz their wait time is sometimes ridiculous and when I needed a smog check they didn't have time any more that day so I had to go to an other place nearby. It's true that not all the people are the friendliest but there is a guy named Chris so is super nice and the girl who works at the front desk is always nice to me also. This is just my experience but after reading these reviews though I'll be a little more cautious.
Mission Viejo, CA
I work in HB and have been taking my car to them to be serviced for years! Their shuttle service is great because they drop me off at the office and then pick me up when its done so I am never stuck. They have always been fair and honest with me. They have saved the old parts when replaced by new and they always explain what needs to be done now and what can wait. Their estimated fees are almost always on the button. I got referred to them by a colleague long ago and since then I refer anyone I know to them. It hard to find good people that you can trust these days. Now I need a referral to a good nutritionist...
Huntington Beach, CA
I have been taking my car here for years. I have had many things fixed from oil change, electronic window issues, flat tires to tune ups and I have had wonderful service. I love that I can drop my car off and they have a shuttle van that will take me to work and pick me up is a life saver to not have to miss a day of work. My son has an older sports car and needed an engine replaced, they were diligent in finding a motor and kept me updated on the progress. They were friendly and accommodating in taking him to and from home.
This place is always busy with cars coming and going....to me that is a GREAT sign that they do exceptional work. I live in HB and see a lot of other auto shops closing down and Expertec is still going strong and thriving.
Thank you Expertec for making me comfortable with my car repairs and maintenance.
Looking for a new mechanic and I found them....yeah finally someone who cares about my car and me...came in with a coupon got oil changed..and my brakes done...everything went well...got dropped off at home then picked up when it was done...and that was it..good costumer service, attentive, and explained well, so I could understand what was going on. I will be coming back. Thanks