ExperTec Automotive Receives 100% Satisfaction for 3 Straight Years!
Each year, the AAA takes 100′s of our actual invoices and contacts our customers. They want to make sure that we adhere to their high standards of customer care. You see, they refer their members here for auto repairs and maintenance. They want to make sure that we are caring for all customers properly.
The latest results have shown an amazingly high 100% Customer Satisfaction Rating. This is amazing to get 100% for any retail company. So for an auto repair company to rate this well, says a lot about how we care for our customer.
Searching For A Reliable Auto Repair Facility?
Not always easy, is it? Searching for a reliable auto repair facility can be confusing business ... who can you trust? What do you do if something goes wrong? AAA has the answers.
While there are many quality repair facilities, each Approved Auto Repair (AAR) facility is carefully screened and monitored to assure it meets our tough standards and criteria. Sheet metal, paint, glass, and upholstery are not included in the AAR program, although some AAR facilities may offer these services.
The facility listing used in the AAR Online Search is updated regularly. We recommend, however, that when you visit one of these shops, look for the official Approved Auto Repair Sign to be certain it is still part of the AAR Program.
All motorists, whether or not they are AAA members have the following protection provided by the AAR program:
- High standards - We regularly inspect each AAR facility for compliance with our stringent program standards.
- Guaranteed repairs - At AAR facilities, parts and labor on mechanical repairs are guaranteed for 24 months or 24,000 miles, whichever comes first under normal operating conditions.
- Reliable repair facilities are not far away - There are over 1,500 AAR facilities in California, Nevada, New Mexico, Texas and Utah to serve you!
There is an additional benefit to AAA members when using an AAR facility. AAR facilities have agreed to accept the Auto Club's decision when a member is concerned about the quality of repairs or service.